Privacy Policy

1. Introduction

This Privacy Policy applies to all information collected through our website, mobile application, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information that you provide directly to us when you:

• Create an account (e.g., name, email address, date of birth, phone number)
• Complete identity verification (e.g., government ID details, photographs, proof of address)
• Set up payment methods (e.g., bank account details, payment card information)
• Contact our customer support (e.g., communication records)
• Participate in surveys, promotions, or other interactive features

2.2 Transaction Information

Information about your trading activities and financial transactions, including:

• Trading history and patterns
• Wallet addresses
• Transaction amounts, dates, and types
• Payment methods used

2.3 Automatically Collected Information

Information that is automatically collected when you use our Services:

• Device information (e.g., IP address, browser type, operating system)
• Usage details (e.g., access times, pages viewed, features used)
• Location data (if permitted by your device settings)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related notifications
• Verifying your identity and preventing fraud
• Complying with legal and regulatory requirements
• Responding to your inquiries and providing customer support
• Sending you updates about our Services, security alerts, and administrative messages
• Personalizing your experience and delivering content relevant to your interests
• Analyzing usage patterns to enhance our Services and develop new features
• Enforcing our Terms of Use and other policies

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, and other business partners who need access to such information to provide services to us or on our behalf, such as:

• Payment processors and financial institutions
• Identity verification services
• Customer support and communication platforms
• Analytics providers
• Cloud storage providers

These third parties are contractually obligated to use your information only as directed by us and in a manner consistent with this Privacy Policy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information:

• To enforce our Terms of Use and other agreements
• To protect the rights, property, or safety of Lonixx, our users, or others
• To prevent or investigate possible wrongdoing in connection with our Services
• To comply with anti-money laundering and counter-terrorist financing requirements

4.3 Business Transfers

If Lonixx is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

To help protect your account, we recommend that you:

• Use a strong, unique password for your Lonixx account
• Enable two-factor authentication
• Never share your login credentials with others
• Log out of your account after each session
• Be alert to potential phishing attempts

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our Services. Cookies are small data files that are placed on your device when you visit a website, which uniquely identify your browser and allow us to enhance your experience on our platform.

We use the following types of cookies:

• Essential cookies: Necessary for the basic functionality of our Services
• Analytical cookies: Help us understand how users interact with our Services
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use some features of our Services.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Lonixx operates globally, and your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

When we transfer your information to other countries, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including using standard contractual clauses approved by relevant regulatory authorities.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

Contact Us